Shipping policy
Shipping Policy
Last updated: August 21, 2026
Thank you for shopping with Spoiled Rover! We're committed to getting your order to you (and your furry friend) as quickly as possible.
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Destinations We ship worldwide to over 230 countries and territories.
Shipping Methods & Estimated Delivery Times
- Express Shipping – Estimated delivery within 3–7 business days (international orders)
- USPS – Available for US orders; delivery times vary by service selected at checkout
- UPS – Available for US orders; delivery times vary by service selected at checkout
Delivery times are estimates only and may vary due to carrier delays, customs processing, or other factors outside our control.
Shipping Costs Shipping rates are calculated at checkout based on your location and the shipping method selected.
International Orders & Customs International shipments may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient. Spoiled Rover is not responsible for delays caused by customs.
Risk of Loss Once your order has been handed to the carrier, risk of loss passes to you. We are not liable for delays or losses that occur after the order has been dispatched.
Order Tracking Once your order ships, you'll receive a confirmation email with tracking information.
Questions? If you have any questions about your shipment, please contact us through our website.